Disney+ Off To A Rocky Start

Nora Toscano, Reporter

Disney+ launched after months of buildup on November 12.  Disney+ is a new streaming service much like Netflix, with the key difference being Disney+ gives subscribers access to most Disney movies and TV shows.  There will even be new original series and movies released solely on the service. 

Disney+ is split into five categories: Disney, Pixar, Marvel, Star Wars and National Geographic.  The platform as a whole is very organized, with many subcategories, including Disney Nature and The Muppets.  There is even a category called “Disney Through The Decades,” which showcases Disney movies by decade in order starting with the 1920s.  The layout of Disney+ is very similar to Netflix. It even allows viewers to skip through the beginning credits of TV shows, just like Netflix.  All of this makes the new streaming service seem perfect, but alas, it encountered problems.

Upon release, Disney+ immediately faced challenges.  When subscribers opened the program, they were instantly greeted with a message reading, “Unable to connect to Disney+. There seems to be an issue connecting to the Disney+ service. Please try again later if the issue persists.” The message was accompanied by an image of Wreck-It-Ralph holding a half lit up Wi-Fi signal.  A website that helps with various technological problems received more than 15,800 reports about the service not working in the first 24 hours of its release. According to a Disney+ spokesperson, “The consumer demand for Disney+ has exceeded our high expectations. We are pleased by this incredible response and are working to quickly resolve the current user issue. We appreciate your patience.”  Considering the massive buildup to its release, this problem has been a bit embarrassing for Disney. People have been critiquing Disney+ on social media, as to report their difficulties using it. Hopefully, Disney will solve these issues quickly, and Disney+ will be able to be the huge hit that it was destined to be.